Privacy Policy
Raintown Dog Training Inc.
Last Modified: March 10, 2026
Raintown Dog Training Inc. (“Raintown”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, forms, and services.
Please read this Privacy Policy carefully. By using our website, registering for services, or purchasing a course, you agree to the collection and use of information as described in this policy.
Raintown may update this Privacy Policy from time to time. The most current version will always be posted on this page, and your continued use of our website or services after updates are posted indicates your acceptance of those changes.
Information We Collect
We may collect personal information that you voluntarily provide when interacting with our services. This may include:
Name
Email address
Phone number
Postal address
Billing and payment information
Information submitted through booking forms, waivers, or course registration
Communications you send to us
Payment information is processed securely through third-party payment processors such as Stripe. Raintown does not store full credit card information on its own servers. Payment details may be securely stored by our payment processor for the purposes of processing transactions or recurring payments.
How We Use Your Information
We collect and use personal information only as necessary to operate our services. This may include:
Processing bookings, registrations, and payments
Providing access to training services or online courses
Communicating with clients about appointments, course access, or service updates
Providing customer support
Improving our services and website
We only collect information that is reasonably necessary for these purposes.
Sharing of Personal Information
Raintown does not sell, rent, or trade personal information to third parties.
Personal information may be shared with trusted service providers when necessary to operate our business. These providers may include but are not limited to:
Payment processors (such as Stripe)
Website hosting services
Course platforms or software tools used to deliver our services
Email communication platforms
These providers only receive the information required to perform their services and are expected to handle it securely.
Email Communications
If you provide your email address and/or phone number, we may contact you regarding bookings, services, or course access. You will not receive marketing emails unless you have chosen to subscribe. You may unsubscribe from marketing communications at any time.
Storage and Protection of Information
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. Personal information may be stored using secure third-party cloud services that help us operate our business.
While we take appropriate precautions, no method of electronic storage or transmission is completely secure.
Access and Correction
Under Canadian privacy laws, you have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate.
Requests may be made by contacting us using the information below.
Retention of Information
Personal information is retained only as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, administrative, or business requirements.
Third-Party Websites
Our website may contain links to third-party websites or services. Raintown is not responsible for the privacy practices of those external sites.
Cookies and Website Data
Our website may use basic technologies such as cookies to improve website functionality and understand how visitors use the site. Cookies are small files stored on your device that help websites remember preferences and improve user experience.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.
Changes to This Policy
Raintown may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the updated “Last Modified” date. Your continued use of our website or services after updates are posted indicates your acceptance of those changes.
Contact
If you have questions about this Privacy Policy or would like to access or update your personal information, please contact:
Raintown Dog Training Inc.
Email: info@raintowndogtraining.com